Apple Product Help
An SI Board Since September 2010
Posts SubjectMarks Bans SI Sentiment
4478 83 0 ★★★★★ (Strong Buy)
Emcee:  J.F. Sebastian Type:  Moderated

We all know Apple products are much easier to use than their competitors products. Still, with desktop computers, notebook computers, iPods, iPads, iPhones, apps, iTunes, Apple TV, Apple Watch, and various flavors of Mac OS X and other software, most mortals can get stuck.

This thread is intended as a place where folks can post their questions and the friendly Apple user community can help them out. From simple questions to complex. It is also OK to ask general troubleshooting questions, post news or give tips about Apple products and their usage. Hopefully some experts will SubjectMark this thread and visit occasionally with their advice. Thanks in advance, experts.

For those needing help with PC and Windows products, please check out the excellent Computer Learning thread, moderated by goldworldnet.

When asking for help, please be sure to do a basic search with your favorite search engine first. If you still need help, please include pertinent details about the product(s) as necessary, such as brand, model number(s), things you've already tried, etc. This will greatly assist us in helping you. Thank you.

If you would like to give Apple feedback about their products (usability issues, make suggestions, etc.), here is the place to do that:

To report bugs in Apple products, go here:

If someone in the thread has helped you solve a problem, please consider recommending their post or commenting directly to them. This adds to the goodwill in Apple Product Help and gives people incentive to continue to help you and others.


The basic rule is that all participants must be polite to each other. Try to imagine that you are sitting in a living room with everyone else. Don't say anything you wouldn't say in that situation.

No name calling. Disagree with another person's words all you want, but don't insult the person.

Please use proper punctuation and capitalization in your posts, don't use "text speak." It is OK not to capitalize every letter in words for things like brand or model names, eg., "iphone" will be considered the same as "iPhone" here. Basically, please just show some respect for the English language in this forum. Thank you.

Due to SI policy, political comments are off limits here, unless there is an issue that specifically affects Apple. There are many threads on SI in which to discuss politics, this will not be one of them.

Under no circumstances is anyone to post information to circumvent copy protection of copyrighted materials. This includes commercial music files, software, serial numbers, or anything of the kind.

It's all about having a civil discussion. And hey, let's be careful out there.

You've now read the rules. If you want to know what happens if you violate them, see below.


Violators of the rules will usually receive a warning, and a second offense will probably result in a ban. In the case of especially egregious violations, a ban may come without warning.

When warranted, a ban may be imposed for being a general nuisance and/or generally disrupting civil discourse.
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ReplyMessage PreviewFromRecsPosted
4478And nowhere to submit bugs. At least if you want me as a beta tester allow me tJ.F. Sebastian2last Friday
4477I also recommend freeing up a huge amount of space by managing your photo libraJ.F. Sebastian-last Thursday
4476are you the VP of SW for Apple? didn't know this was an official bug reportiJ.F. Sebastian-last Thursday
4475 I wonder if Apple would provide guides to optimize older devices for newer softyofal-last Thursday
4474A bug used to mean when something didn't operate the way it was claimed it syofal-last Thursday
4473 This article is BS. what does happen, and is quite regular, is that the companyengineer-last Thursday
4472are you the VP of SW for Apple? didn't know this was an official bug reportiengineer-last Thursday
4471Airdrop is now under General section in Settings.yofal-last Thursday
4470From NYT today... A New Phone Comes Out. Yours Slows Down. A Conspiracy? No. ItRoad Walker1last Thursday
4469 Wife, against my advice, decided to upgrade to IOS 11. What a freaking mess on engineer-last Wednesday
4468Here is an article from 2015 I just found that some might find useful, it allowsJ.F. Sebastian2last Wednesday
4467 Maybe fix it yourself? Batteries aren't that hard to replace… How to: ifixyofal1last Wednesday
4466I understand. I recently installed SSDs in two older MacBook Pros (2010 and 2012J.F. Sebastian1last Tuesday
4465 He's found a couple youtube videos to walk him through the process, so he&Pete Mason-last Tuesday
4464I agree, that's a pretty stupid policy. Did your son take it to an Apple StoJ.F. Sebastian1last Tuesday
4463USB-C is an industry standard, it's just a new one. It's similar to thinJ.F. Sebastian1last Tuesday
4462 Apparently you are right, it is an "all or nothing" deal, pretty bizPete Mason1last Tuesday
4461I've heard stories about motherboard swaps, or even computer swaps in order yofal-last Tuesday
4460Just found out something pretty crazy.... my kid has a years-old MacBook Pro andPete Mason-last Tuesday
4459Best Buy on Black Friday has some great deals on iPads if you get online early. Vendit™1last Tuesday
4458My iPad Air has become something of a mess. I can’t directly blame recent iOS upRoad Walker1last Tuesday
4457I found the best solution for the USB port issue for $17. IOGVendit™2last Tuesday
4456YouTube App Is Seriously Draining iPhone Batteries If you're running the laMoonray2last Tuesday
4455My USB and mouse dongle are both USB 3.0 so I don't mind buying replacementsVendit™-last Tuesday
4454The only ports on the MacBook Pro you linked are USB-C, so you will need an adapJ.F. Sebastian-last Tuesday
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